Diese Übungen sind dazu gedacht, Lernenden dabei zu helfen, ihre Grammatik und ihren Wortschatz zu verbessern. Während der Großteil des Inhalts korrekt ist, kann es gelegentlich Fehler geben. Ich übernehme jedoch keine Verantwortung für etwaige Ungenauigkeiten. Wie bereits erwähnt, dienen diese Übungen ausschließlich dem Erlernen der englischen Grammatik und des Wortschatzes.

These exercises are designed to help learners improve their grammar and vocabulary. While most of the content is correct, there may be occasional errors. However, I assume no responsibility for any inaccuracies. As stated, these exercises are intended solely for learning English grammar and vocabulary.

Business Communication: Choosing the Best Phrase

Business Communication: Choosing the Best Phrase

Each section below contains three possible phrases—only one is appropriate for a professional business setting. Click on the correct one.

1. Greeting and Small Talk

a) "Hey, what’s up? You busy today?"
b) "Good morning, Mr. Smith. How has your day been so far?"
c) "Let’s just get to business. No need for small talk."

2. Understanding the Client’s Need

a) "Do you need this product or not?"
b) "So, you want to buy our product, right?"
c) "Could you tell me more about the challenges you’re facing with your current system?"

3. Providing Clear Information

a) "Our solution helps businesses streamline operations by automating workflow, reducing manual tasks by 30%."
b) "I guess it kinda works for most companies, but I’m not really sure."
c) "Just trust me, it’s the best thing out there."

4. Handling Objections

a) "That’s not really a big deal; lots of companies pay more."
b) "I understand that budget is a concern. We offer flexible pricing plans—would you like to discuss options that fit your needs?"
c) "I don’t think your budget is a problem—you can find the money somewhere."

5. Closing the Conversation

a) "No rush, just call whenever you feel like it."
b) "Okay, bye. Let me know if you want something."
c) "To summarize, I’ll send you the proposal today, and we can follow up next week. Does that work for you?"

Correct Answers:

1. b) "Good morning, Mr. Smith. How has your day been so far?"

2. c) "Could you tell me more about the challenges you’re facing with your current system?"

3. a) "Our solution helps businesses streamline operations by automating workflow, reducing manual tasks by 30%."

4. b) "I understand that budget is a concern. We offer flexible pricing plans—would you like to discuss options that fit your needs?"

5. c) "To summarize, I’ll send you the proposal today, and we can follow up next week. Does that work for you?"